I have 2 users whose folders aren't updating. The only solution that works so far is recreating the profile. This works for an hour to half a day and then then it happens again. We are using Office with exchange in the cloud.
Outlook Not Receiving Emails? Here's How to Fix It
Exchange not syncing but says connected.
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After one of my recent Windows Updates, Microsoft Outlook has stopped syncing the emails and was not sending, receiving, refreshing or downloading any new email. While my other accounts were syncing, one Hotmail email account had stopped syncing. If you face such a problem, and maybe see a message Problem connecting to Server , this is what you could repair your Outlook account.
I got a strange issue with one user that is having problems with his outlook. He receives the emails on his ipad and iphone, but not in his outlook. Only workaround is to reboot his laptop every morning. Any one have any ideas on what would cause this? I have tried cleaning out his laptop with ccleaner, but it did not help.