Here's what you can do when the Google Play Store doesn't work for you, and how you can fix it. First of all, you'll want to make sure the problem is on your end and not a wider problem with Google. If a lot of users are reporting a similar problem, then chances are it's on Google's side and you'll need to wait for them to fix it. If you suspect the problem is on the user end, you'll first want to restart your phone. If your problem repeats, then it's time to get to work.
Google Play Store not working? Here are some possible fixes
[Updated: Fixed] Google Play Store bug preventing Android app updates - 9to5Google
If you're experiencing issues accessing, updating applications or simply opening the Google PlayStore there are some troubleshooting steps you can try to resolve this issue. If you click on the below drop down menus, you can follow the step-by-step guide to successfully access your Google PlayStore. Please Note: It is important that you are connected to a strong and stable connection when trying to download or load the Google PlayStore.
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Aug 24, 5: The Google Play Store on my phone won't download or update any apps. It started after I Factory Reset my phone today Note: